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Language Guarantees Office Citizen Services. Serving the public

The Directorate-General for Language Policy, through the Language Guarantees Office, helps citizens to resolve any matters related to the use of languages in Catalonia, particularly Catalan, Occitan, Aranese in the Val d’Aran and Catalan sign language.

You can solve language queries using Optimot, the linguistic information search engine: 

Optimot. Consultes lingüístiques

 

If you have any queries regarding the online course Parla.cat and Aula mestra, please use this form.

If you have any doubts, queries, complaints or suggestions regarding the offer and organisation of Catalan language courses for adults, learning resources, independent learning or any other issues related to learning Catalan, please use this form. You can also contact the Consortium for Language Standardisation, the body that organises Catalan language courses in the region.

If you have any doubts, queries, complaints or suggestions regarding the exams for obtaining Catalan language certificates, official recognition of qualifications for accessing the civil service or any other questions related to certification, please use this form.

If you have any doubts, queries, complaints or suggestions regarding language tools, such as automatic translation and correction software, language professionals (correctors, translators) and so on, please use this form.

If you have any doubts, queries, complaints or suggestions regarding language uses and rights in businesses and commercial establishments, please use this form.

If you consider that your linguistic rights as a consumer have been infringed in some way, you can contact the Catalan Consumer Affairs Agency.

If you have any doubts, queries, complaints or suggestions regarding language uses and rights in the public administrations (Generalitat, Local Administration and Spanish State Administration) or if you consider that these rights have been infringed in some way, please use this form.

If you have any doubts, queries, complaints or suggestions regarding uses of the Occitan language and Aranese in Val d’Aran, please use this form.

If you have any doubts, queries, complaints or suggestions regarding uses of Catalan sign language, please use this form.

If you have any other questions related to language policy and languages, please use this generic form.

Forms of the Directorate-General for Language Policy.

Update:  25.09.2018